Refund and Cancellation Policy

SKJ ENTERPRISES operates AutomatePage. This page covers AutomatePage Platform, Trend Scheduler and AutomatePage Videos plans.

Refunds

If you haven't used your plan, you can ask for a refund within 7 days of a payment. We send back what you paid, less the payment fees we can't get back.

Once a plan has been used, or after those 7 days, payments are not refunded, including for unused time or unused credits. A plan counts as used once you have made or scheduled a post, run a scan, or spent a video credit with it.

How to ask

Email support@automatepage.com from the address on your account. Refunds go back to the way you paid and can take 5 to 10 business days to reach you.

Double charges and failed videos

If you are charged twice by mistake, we always refund the extra payment.

A video that can't be made costs no credits.

Cancelling

You can cancel any time. Cancelling stops the next payment, and your plan keeps working to the end of the period you paid for. A yearly video plan keeps giving its monthly credits until its year ends.

For Platform and Trend Scheduler, open Settings and choose Manage billing. For a video plan, open your plan in Videos.

When a payment comes back

When a payment is refunded, or disputed with a bank, the plan it paid for stops right away and any unused credits end.

Your rights

Nothing here takes away a right the law gives you, and our payment provider may decide a refund where the law or its own rules require it. See also our Terms.